Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. How to Dispose of Household Hazardous Waste SafelyHousehold hazardous waste includes everyday products that can harm people, pets, sanitation workers, water supplies, or the environment when handled…
  2. Clear storm drains before the first rainStorm drains are easy to overlook during dry weather, yet they perform a vital job when rain reaches streets, sidewalks, and paved driveways. Leaves, pine…
  3. How to Report a Streetlight Outage in SusanvilleA working streetlight helps drivers, cyclists, and pedestrians see hazards after dark. It also improves visibility around intersections, sidewalks, parks,…
  4. What to Do During a Boil Water AdvisoryA boil water advisory means the safety of tap water may be uncertain because of a main break, pressure loss, treatment problem, contamination concern, or…
  5. How Susanville Maintains Its Airport RunwayA safe airport runway depends on regular attention long before an aircraft arrives. The City of Susanville Public Works Department helps protect this essential…
  6. Frequently asked questions about Susanville’s geothermal systemSusanville’s geothermal utility uses heat stored naturally below the ground to provide energy for selected municipal and community facilities. The system is…
  7. Main Street Sidewalk Repair Project Moves Susanville ForwardThe City of Susanville is preparing improvements for pedestrian facilities along Main Street through a new sidewalk repair project. The work is intended to…
  8. Understanding Natural Gas Charges on Your City Utility BillNatural gas rates can seem complicated when a monthly bill combines several charges in one statement. The key is to separate the cost of using gas from the…
  9. How to Pay Your City Utility Bill Online or by PhonePaying a City of Susanville utility bill online or by phone can help you keep water, natural gas, geothermal, and other municipal services current without…
  10. Emergency contact numbers for after-hours utility issuesA burst water line, gas odor, power-related street hazard, or blocked storm drain can become dangerous quickly, especially when City offices are closed.…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041