Water and Natural Gas B
illing Questions:
(
530)252-5111
Public Works Department
:
(530) 257-1041
For natural gas, water, or street
EMERGENCIES
call our 24/7 emergency line
(530) 257-7236
Articles
How to Get a Permit for a Sidewalk CaféA sidewalk café can bring outdoor dining to a business frontage while keeping Susanville’s sidewalks safe, accessible, and attractive. Before placing tables,…
How to Report a Missing Manhole Cover in SusanvilleA missing manhole cover is a serious public safety hazard. An uncovered utility opening can endanger drivers, cyclists, pedestrians, children, maintenance…
The airport’s role in local emergency responseWhen an emergency affects Susanville and the surrounding Lassen County area, the local airport can become an important part of the response network. Its…
How to Stay Informed About Public Works ProjectsPublic infrastructure work can affect traffic, water service, natural gas, sidewalks, drainage, parking, and access to homes or businesses. Road resurfacing,…
Connecting a new home to Susanville’s water systemBuilding a home in Susanville involves more than installing interior plumbing. A new property must be connected to the City’s water distribution system, and…
How to Request a Speed Bump on Your StreetResidents sometimes notice vehicles traveling too quickly near homes, schools, parks, sidewalks, or intersections. A speed bump, speed hump, or another…
Building a reliable EV charging networkSusanville is preparing for a transportation future in which electric vehicles become more common among residents, visitors, businesses, and municipal…
How to Understand Your Water Usage History OnlineYour online water usage history can do more than show the amount due on a utility bill. It can help you identify seasonal patterns, notice an unexpected…
What to Do When Your Sewer Cleanout Is DamagedA sewer cleanout provides access to the private sewer line that carries wastewater from a property toward the public sewer system. It usually consists of a…