Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. How to Enroll in Automatic Bill PayAutomatic bill pay can make it easier to keep municipal utility accounts current. Instead of remembering a due date each month, you authorize a recurring…
  2. How Susanville manages stormwater during heavy rain eventsHeavy rain can change city streets, drainage channels, and low-lying areas within minutes. In Susanville, stormwater management focuses on moving runoff…
  3. What to Do When Your Water Pressure DropsA sudden change in water pressure can affect showers, faucets, toilets, irrigation systems, and appliances throughout a home. Sometimes the cause is limited to…
  4. How to get a permit for a driveway approach in SusanvilleA driveway approach is the section where a private driveway connects to a public street. In Susanville, work that changes a curb, gutter, sidewalk, paved edge,…
  5. How an aging water main is replaced in SusanvilleA water main is a buried pipe that carries treated drinking water through a neighborhood and connects individual service lines to the municipal distribution…
  6. How to Report Illegal Dumping in Public AreasIllegal dumping can turn an empty lot, roadside, alley, drainage channel, or park edge into a safety and environmental concern. Abandoned household waste,…
  7. Understanding Susanville’s annual water quality reportSafe drinking water depends on regular testing, careful treatment, and clear public information. Each year, the City of Susanville Public Works Department…
  8. What to do when your garbage collection is missedA missed garbage pickup is inconvenient, especially when the container is full and the next collection day is several days away. Before moving waste to the…
  9. How to apply for a job with the Streets DivisionWorking for the Streets Division can be a practical way to support Susanville’s public infrastructure. Streets employees help maintain roads, sidewalks,…
  10. How Susanville’s public works story shaped the citySusanville’s public infrastructure reflects the growth of a small Northern California community into the seat of Lassen County. Roads, water lines, drainage…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041