Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. Applying for a Public Works Code Variance in SusanvilleA public works code variance is a formal request to depart from a municipal standard when strict compliance would create an unusual or unnecessary difficulty.…
  2. How to Identify and Report a Sewer Odour in Your HomeA sewer odour inside your home is unpleasant, but it can also signal a dry trap, a blocked drain, a damaged pipe or a problem in the public sewer network.…
  3. Understanding Susanville’s cross-connection control programClean drinking water depends on more than treatment at the source. It also depends on preventing contaminated water from flowing backwards into the public…
  4. Permits for temporary dumpsters and roll-off containersA temporary dumpster or roll-off container can make a renovation, demolition, landscaping project or clean-out much easier. It can also affect traffic,…
  5. How to report a damaged street sign after a stormA fallen, twisted or unreadable street sign can create a real safety problem after strong wind, hail or heavy rain. Drivers may miss a junction, emergency…
  6. How Susanville manages lead service line replacementsLead service lines are small pipes that connect a water main in the street to a property. If they contain lead, corrosion can allow lead particles or dissolved…
  7. What to do after hitting a fire hydrantA collision with a fire hydrant can quickly become a public safety emergency. Pressurised water may flood the street, reduce firefighting capacity, damage…
  8. Preparing Your Business for a Utility Service UpgradeA utility service upgrade can improve capacity, reliability and safety, but it may also affect trading hours, access, equipment and customer service. Whether…
  9. How to Request Public Records for Engineering PlansEngineering plans help explain how public infrastructure was designed, approved and built. For the City of Susanville Public Works Department, these records…
  10. Understanding Portable Sign Rules on Susanville SidewalksPortable signs can help a Susanville business attract attention, advertise a daily special or direct visitors to an entrance. Once a sign is placed on a public…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041