Water and Natural Gas B
illing Questions:
(
530)252-5111
Public Works Department
:
(530) 257-1041
For natural gas, water, or street
EMERGENCIES
call our 24/7 emergency line
(530) 257-7236
Articles
How to Understand Your Water Usage History OnlineYour online water usage history can do more than show the amount due on a utility bill. It can help you identify seasonal patterns, notice an unexpected…
What to Do When Your Sewer Cleanout Is DamagedA sewer cleanout provides access to the private sewer line that carries wastewater from a property toward the public sewer system. It usually consists of a…
How to Report a Street Flooding IssueStreet flooding can develop quickly when rainfall overwhelms storm drains, leaves block inlets, or causes runoff to collect in low-lying areas. A timely report…
Safe Medical Sharps Disposal in SusanvilleUsed needles, lancets, syringes, auto-injectors, and other sharp medical devices require careful handling after use. Safe disposal protects household members,…
Protecting Drinking Water With Backflow PreventionSafe drinking water depends on more than treatment at the water plant. It also depends on the condition of the connections between the public water system,…
How to apply for a Public Works internshipA Public Works internship offers practical exposure to the systems that keep Susanville operating. Interns may learn about municipal water, streets, sidewalks,…
How to Protect Your Home From Freezing PipesCold weather can turn water inside household plumbing into a serious problem. As water freezes, it expands and creates pressure inside pipes, sometimes causing…