Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. How to Understand Your Water Usage History OnlineYour online water usage history can do more than show the amount due on a utility bill. It can help you identify seasonal patterns, notice an unexpected…
  2. What to Do When Your Sewer Cleanout Is DamagedA sewer cleanout provides access to the private sewer line that carries wastewater from a property toward the public sewer system. It usually consists of a…
  3. How to Report a Street Flooding IssueStreet flooding can develop quickly when rainfall overwhelms storm drains, leaves block inlets, or causes runoff to collect in low-lying areas. A timely report…
  4. Safe Medical Sharps Disposal in SusanvilleUsed needles, lancets, syringes, auto-injectors, and other sharp medical devices require careful handling after use. Safe disposal protects household members,…
  5. Protecting Drinking Water With Backflow PreventionSafe drinking water depends on more than treatment at the water plant. It also depends on the condition of the connections between the public water system,…
  6. How to Find Out About Planned Road Closures in SusanvilleRoad closures can affect a daily commute, school drop-off, deliveries, access to businesses, and travel through neighborhoods. In Susanville, planned work may…
  7. How to apply for a Public Works internshipA Public Works internship offers practical exposure to the systems that keep Susanville operating. Interns may learn about municipal water, streets, sidewalks,…
  8. How a natural gas service extension reaches your homeExtending a natural gas line to a residence involves more than connecting a pipe from the street to a meter. The work must be evaluated for availability,…
  9. How to Protect Your Home From Freezing PipesCold weather can turn water inside household plumbing into a serious problem. As water freezes, it expands and creates pressure inside pipes, sometimes causing…
  10. How to get a permit for a construction dumpster in the streetA roll-off dumpster can make a renovation, demolition, or major cleanup easier, but placing it in a public street affects traffic, parking, drainage,…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041