Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. Exploring the History of Susanville’s Water SystemSusanville’s water system reflects the history of a small Northern California community shaped by its high-desert climate, seasonal runoff, and steady civic…
  2. How to Properly Mark Your Property Lines Before ConstructionConstruction near a property boundary requires more than estimating where a fence, driveway, shed, or addition should go. An incorrect assumption can lead to…
  3. What to Do When You Encounter a Water Main BreakA water main break can send a large volume of water into a street, yard, sidewalk, or nearby property with little warning. It may also reduce water pressure,…
  4. How to Apply for a Public Works Apprenticeship or JobA career with the City of Susanville Public Works Department can lead to practical, long-term work that supports water systems, streets, sidewalks, stormwater…
  5. Geothermal heat for Susanville’s public buildingsHeating public buildings is a year-round responsibility for the City of Susanville. Administrative offices, maintenance facilities, community spaces, and other…
  6. How to Schedule a Bulk Waste Pickup in SusanvilleLarge household items can be difficult to move through ordinary garbage service. Furniture, appliances, mattresses, yard debris, and other oversized materials…
  7. Understanding Your Rights and Responsibilities as a Utility CustomerUtility service supports everyday life, from safe drinking water and sewer systems to streets, stormwater facilities, natural gas, geothermal resources, and…
  8. Keeping Susanville’s public works fleet readyEvery water main repair, street inspection, storm drain response, and facility project depends on reliable vehicles and equipment. Susanville’s Public Works…
  9. How to report a missing or damaged manhole coverA missing, shifted, or broken manhole cover can create an immediate hazard for drivers, cyclists, pedestrians, and maintenance crews. An uncovered opening may…
  10. Natural gas odor indoors: steps to protect your householdA natural gas smell inside a home requires immediate attention. Utility gas is naturally odorless, so suppliers add a sulfur-like odorant that may smell like…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041