Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. Understanding The City’s Winterizing Procedures For Water MetersCold weather can damage a water meter, the service line leading to a property, or household plumbing connected to the city network. In Susanville, where winter…
  2. A practical guide to reading your water and gas billMost households receive a monthly utility statement that lists charges for water, gas, and often sewerage and stormwater. The figures can look like a wall of…
  3. Tracing the Drips Below: How Susanville Hunts Hidden Water LeaksBeneath the streets of Susanville runs a quiet network of pipes that has been delivering treated water to homes, schools and businesses for generations. When a…
  4. How To Arrange A Water Shutoff For Plumbing RepairsA planned water shutoff gives a plumber safe access to a leaking pipe, faulty tap, hot-water connection, or damaged fixture. In Susanville, California,…
  5. Applying for a Variance from a Public Works OrdinanceA variance from a public works ordinance is essentially a permission slip that lets you do something different from what the standard rules say. Think of it…
  6. Understanding the Approval Process for New Gas Service ExtensionsWhen a homeowner or developer wants to connect a new building to the municipal natural gas network, the work moves through several stages before gas begins…
  7. How to report a trench or excavation left unattendedAn open trench, service pit or excavation can become dangerous quickly when barriers are missing, lighting fails or work stops without a secure cover.…
  8. How to request a low-water landscaping rebateReplacing thirsty lawn with climate-suitable planting can reduce irrigation demand, lower household water use and make a garden easier to manage. A low-water…
  9. How Airport Runway Friction Is Tested for SafetyA runway must provide reliable grip when aircraft accelerate, land and brake, especially during rain, snow or a rejected take-off. At Susanville’s airport,…
  10. Protect Your Home from Sewer Backups During Heavy RainHeavy rain can overwhelm underground sewer networks, especially when stormwater enters cracked pipes, open maintenance points or incorrectly connected private…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041