Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. How to Pay Your City Utility Bill Online or by PhonePaying a City of Susanville utility bill online or by phone can help you keep water, natural gas, geothermal, and other municipal services current without…
  2. Emergency contact numbers for after-hours utility issuesA burst water line, gas odor, power-related street hazard, or blocked storm drain can become dangerous quickly, especially when City offices are closed.…
  3. Water-Smart Yard Planting for Susanville HomesA water-efficient yard can remain colorful, welcoming, and useful through Susanville’s dry summers. The best results come from choosing plants suited to the…
  4. Smarter summer water use in SusanvilleHot, dry weather can quickly increase household water demand. Lawns need more frequent attention, gardens lose moisture faster, and activities such as filling…
  5. How to Apply for a Street Cut Permit in SusanvilleA street cut permit is generally required when construction, utility work, or repairs disturb pavement, a sidewalk, curb, gutter, or another part of the public…
  6. Why your water might look cloudy and what to doCloudy tap water can be alarming, but a hazy or milky appearance is often caused by tiny air bubbles rather than unsafe water. This is especially common when…
  7. Where Susanville’s drinking water beginsWhen a faucet opens in Susanville, the water has already traveled through a carefully managed system of wells, pipes, storage facilities, testing programs, and…
  8. Sewer backups and stormwater floods: how to tell them apartWater inside a home, business, or public area can come from several infrastructure problems. Two events that are often confused are a sanitary sewer backup and…
  9. How stormwater drains work and why they matterWhen rain falls on Susanville, some water soaks into soil and landscaping. The rest travels across roofs, driveways, streets, sidewalks, and other hard…
  10. Reporting a broken sidewalk or curb in SusanvilleA damaged sidewalk, uneven curb, or missing section of pavement can create a serious obstacle for people walking, using wheelchairs, pushing strollers, or…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041