Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. What to do if you see a water main breakA broken water main can release thousands of gallons quickly, flood streets, weaken pavement, and create dangerous driving conditions. In Susanville, a…
  2. How Susanville Will Maintain Clear, Reliable Street SignsStreet signs are small pieces of public infrastructure, but they play an important role in safe travel throughout Susanville. They help drivers find addresses,…
  3. How to prepare for a wildfire smoke eventWildfire smoke can travel hundreds of miles, bringing fine particles, ash, and irritating gases into Susanville neighborhoods even when flames are far away.…
  4. How to Locate Your Property’s Sewer Line Before You DigKnowing where the sewer lateral runs can prevent damaged pipes, costly repairs, and delays during landscaping, remodeling, or fence installation. The line…
  5. Why water restrictions protect Susanville’s water supplyWater restrictions are a practical tool for managing limited water supplies during dry conditions, seasonal demand, emergencies, or system repairs. They help a…
  6. How to sign up for utility bill payment remindersUtility bill payment reminders can help you avoid missed due dates, late fees, and service interruptions. The City of Susanville Public Works Department…
  7. Understanding Susanville’s Capital Improvement PlanA Capital Improvement Plan (CIP) is a multi-year roadmap for significant public infrastructure investments. It helps a city identify which facilities, utility…
  8. How to apply for a temporary street closure for an eventA temporary street closure can make a community event safer and easier to manage, but blocking public access requires careful coordination. In Susanville,…
  9. How to test your well water when you are not on city supplyPrivate wells give households an independent source of water, but the owner is generally responsible for checking its safety. Water can change as wells age,…
  10. Geothermal district heating: benefits and costsGeothermal district heating uses heat from beneath the ground to warm multiple buildings through a shared network. Instead of each property relying on its own…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041