Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. How to test your well water when you are not on city supplyPrivate wells give households an independent source of water, but the owner is generally responsible for checking its safety. Water can change as wells age,…
  2. Geothermal district heating: benefits and costsGeothermal district heating uses heat from beneath the ground to warm multiple buildings through a shared network. Instead of each property relying on its own…
  3. How To Report A Pothole On Your StreetA pothole can begin as a small depression and quickly become a hazard for drivers, cyclists, pedestrians, and nearby property. Water, freezing temperatures,…
  4. What to Know About Susanville’s Snow Removal PlanWinter storms can quickly change travel conditions across Susanville. Snow removal keeps essential streets open, supports emergency access, and helps residents…
  5. How city engineering supports new development in SusanvilleNew development changes more than a parcel of land. A subdivision, business, public facility, or infill project can affect water demand, wastewater…
  6. How to protect your home from sewer backupsA sewer backup can send contaminated water into bathrooms, floor drains, basements, and crawl spaces with little warning. The damage may include ruined…
  7. Understanding your sewer service chargeA sewer service charge pays for the collection, treatment, and management of wastewater from homes and businesses. It supports the pipes, pumps, treatment…
  8. Why Susanville Flushes Fire Hydrants and What Residents Can ExpectFire hydrant flushing is a routine part of maintaining a safe, reliable municipal water system. Public Works crews open selected hydrants for a controlled…
  9. How to request a new trash or recycling cartA reliable trash or recycling cart helps keep collection areas safe, prevents loose materials from entering streets, and makes scheduled pickup easier for…
  10. Build a career in Susanville’s water distribution teamReliable drinking water depends on skilled people working behind the scenes. The City of Susanville Public Works Department maintains the pipes, valves,…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041