Water and Natural Gas B
illing Questions:
(
530)252-5111
Public Works Department
:
(530) 257-1041
For natural gas, water, or street
EMERGENCIES
call our 24/7 emergency line
(530) 257-7236
Articles
Water Mains and Service Lines ExplainedReliable water delivery depends on a network of pipes with different purposes, ownership responsibilities, and maintenance needs. Two terms often used…
How to Get a Copy of Your Property’s Sewer RecordA sewer record can help clarify how a property connects to Susanville’s public wastewater system. Depending on the age and history of the parcel, the file may…
How to Report a Damaged Fire Hydrant in SusanvilleA damaged fire hydrant can affect emergency response, create a flooding hazard, and waste treated water. A leaking, broken, blocked, or missing hydrant should…
How To Use The City’s Online Permit PortalThe City of Susanville’s online permit portal gives residents, contractors, property owners, and businesses a convenient way to submit applications for public…
Utility Easements and Your Susanville PropertyA utility easement is a legal right that allows a utility provider, public agency, or other authorized party to use part of a property for a defined purpose.…
Keeping Susanville sidewalks accessible and safeSidewalks are essential public infrastructure in Susanville. They give residents a safer way to reach homes, schools, businesses, transit stops, parks, and…