Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. How to report a gas smell inside a public buildingA gas odour inside a council office, library, school, shopping centre, sports pavilion or other public building should be treated as an urgent safety issue.…
  2. Applying for a Street Vacation or Abandonment in SusanvilleA street vacation or abandonment can remove all or part of a publicly held road, alley, lane, or right-of-way from the city’s transportation network. In…
  3. A Practical Framework for Construction Waste RecoveryConstruction and demolition work can generate large volumes of concrete, bricks, timber, plasterboard, asphalt, soil and packaging. When these materials are…
  4. When a Sewer Manhole Cover Is Loose or MissingA loose or missing sewer manhole cover is an immediate public safety hazard. It can expose pedestrians, cyclists, pets and vehicles to a deep opening, unstable…
  5. Practical Ways To Conserve Water During A Drought AdvisoryA drought advisory is a signal to reduce avoidable water use before shortages become more severe. For households in Australia, the response may involve…
  6. Understanding Susanville’s geothermal district heating systemSusanville’s geothermal district heating system uses heat from beneath the ground to warm connected buildings and facilities. Instead of producing all heat by…
  7. How to Get a Permit for a Temporary Road Closure for a Moving TruckA moving truck parked outside a home can take up a travel lane, block a footpath, or prevent vehicles from reaching driveways and businesses. In Susanville,…
  8. Using the City of Susanville online utility portalThe City of Susanville’s online utility account portal gives customers a central place to review municipal service details, check account balances and manage…
  9. How to report a pothole on a city streetA pothole can begin as a small break in the pavement and quickly become a hazard for cars, bicycles, motorbikes and pedestrians. Reporting it early gives the…
  10. How Susanville Checks Natural Gas Pipelines for LeaksNatural gas pipelines are tested through a planned combination of inspections, pressure checks, electronic detection and follow-up repairs. In Susanville,…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041