Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. Tracing the Drips Below: How Susanville Hunts Hidden Water LeaksBeneath the streets of Susanville runs a quiet network of pipes that has been delivering treated water to homes, schools and businesses for generations. When a…
  2. How To Arrange A Water Shutoff For Plumbing RepairsA planned water shutoff gives a plumber safe access to a leaking pipe, faulty tap, hot-water connection, or damaged fixture. In Susanville, California,…
  3. Applying for a Variance from a Public Works OrdinanceA variance from a public works ordinance is essentially a permission slip that lets you do something different from what the standard rules say. Think of it…
  4. Understanding the Approval Process for New Gas Service ExtensionsWhen a homeowner or developer wants to connect a new building to the municipal natural gas network, the work moves through several stages before gas begins…
  5. How to report a trench or excavation left unattendedAn open trench, service pit or excavation can become dangerous quickly when barriers are missing, lighting fails or work stops without a secure cover.…
  6. How to request a low-water landscaping rebateReplacing thirsty lawn with climate-suitable planting can reduce irrigation demand, lower household water use and make a garden easier to manage. A low-water…
  7. How Airport Runway Friction Is Tested for SafetyA runway must provide reliable grip when aircraft accelerate, land and brake, especially during rain, snow or a rejected take-off. At Susanville’s airport,…
  8. Protect Your Home from Sewer Backups During Heavy RainHeavy rain can overwhelm underground sewer networks, especially when stormwater enters cracked pipes, open maintenance points or incorrectly connected private…
  9. How to find upcoming public works open housesPublic works open houses give residents a direct way to learn how essential services are planned, funded and maintained. These events may cover water and sewer…
  10. How to get a permit for dumpster placement on a public streetPlacing a dumpster, skip bin or waste container on a public street can affect parking, traffic visibility, drainage and pedestrian access. In Susanville, the…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041