Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. How Susanville’s Annual Pavement Management Program WorksA city street does more than carry cars. It supports emergency response, school travel, deliveries, walking, bicycling, utility access, and the daily movement…
  2. How to identify and report water theft in SusanvilleWater is a public resource, and unauthorized use can affect utility costs, pressure, supply reliability, and essential services. Water theft may involve…
  3. What to Do If Your Water Shut-Off Valve Is StuckA water shut-off valve gives you control over the plumbing inside your home. You may need it during a leaking pipe, appliance replacement, plumbing repair, or…
  4. How To Request A Street Sweeping Schedule In SusanvilleStreet sweeping helps keep Susanville roads clear of leaves, dirt, litter, and other debris that can block storm drains or create unsafe driving conditions.…
  5. How to access public works meeting minutes in SusanvillePublic meeting minutes help residents understand how infrastructure decisions are discussed, recorded, and followed. For Susanville, these records may provide…
  6. Cleaner runoff through smarter city stewardshipRain and snowmelt may look harmless as they move along streets, parking areas, and gutters. As runoff travels, however, it can pick up sediment, oil, litter,…
  7. How to apply for a floodplain development permitBuilding, grading, filling, excavating, or placing a structure in a mapped flood hazard area may require local approval before work begins. A floodplain…
  8. What to Do If You See a Gas Leak While DrivingA gas leak near a road can develop from a damaged pipeline, construction activity, a vehicle collision, or a problem with a gas service line. You may notice a…
  9. How to schedule a water meter replacement in SusanvilleA water meter measures the amount of municipal water used at a property and supports accurate billing, leak detection, and utility system management. When the…
  10. Water Mains and Service Lines ExplainedReliable water delivery depends on a network of pipes with different purposes, ownership responsibilities, and maintenance needs. Two terms often used…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041