Articles

1. Understanding Susanville’s Tiered Water Rates03.09.2026Frequently asked questions about tiered water rates often focus on one concern: why does the water portion of a bill change when household usage rises?…
2. The lifecycle of a street: from asphalt to reconstruction03.09.2026A city street is more than a paved surface for cars, bicycles, and buses. It is a working corridor that supports sidewalks, drainage, utility lines,…
3. How to report a sidewalk trip hazard in Susanville02.09.2026A raised, cracked, or uneven sidewalk can turn an ordinary walk into a serious fall risk. Tree roots, broken pavement, missing sections, loose edges, and…
4. Understanding the City’s Snow Removal Priorities02.09.2026Winter weather can quickly affect travel, emergency response, utility access, and daily routines in Susanville. Snow removal is therefore organized around…
5. How to investigate an unexpectedly high water bill02.09.2026An unusually high water bill can be alarming, especially when your household habits have not changed. A larger charge may result from a longer billing period,…
6. How Our Geothermal System Heats Downtown Susanville02.09.2026Deep beneath the Susanville area, naturally heated water provides a local source of energy that can warm buildings in the downtown district. Instead of relying…
7. How to apply for a grant to improve your street’s drainage02.09.2026Poor drainage can damage pavement, flood driveways, erode shoulders, and create unsafe conditions for pedestrians and drivers. A grant may help fund…
8. A safe response to a contaminated puddle in a park02.09.2026A puddle in a city park may be ordinary rainwater, irrigation runoff, or a leaking drinking-water line. It may also contain sewage, fuel, pesticides, cleaning…
9. How to Request a Water Conservation Kit for Your Home02.09.2026A water conservation kit can help Susanville households identify waste, reduce indoor and outdoor water use, and make practical improvements without replacing…
10. Encroachments in Susanville’s public right-of-way02.09.2026Public streets and rights-of-way are shared spaces managed for transportation, utilities, drainage, emergency access, and essential maintenance. In Susanville,…