Water and Natural Gas B
illing Questions:
(
530)252-5111
Public Works Department
:
(530) 257-1041
For natural gas, water, or street
EMERGENCIES
call our 24/7 emergency line
(530) 257-7236
Articles
How to Stay Informed About Public Works ProjectsPublic infrastructure work can affect traffic, water service, natural gas, sidewalks, drainage, parking, and access to homes or businesses. Road resurfacing,…
Connecting a new home to Susanville’s water systemBuilding a home in Susanville involves more than installing interior plumbing. A new property must be connected to the City’s water distribution system, and…
How to Request a Speed Bump on Your StreetResidents sometimes notice vehicles traveling too quickly near homes, schools, parks, sidewalks, or intersections. A speed bump, speed hump, or another…
Building a reliable EV charging networkSusanville is preparing for a transportation future in which electric vehicles become more common among residents, visitors, businesses, and municipal…
How to Understand Your Water Usage History OnlineYour online water usage history can do more than show the amount due on a utility bill. It can help you identify seasonal patterns, notice an unexpected…
What to Do When Your Sewer Cleanout Is DamagedA sewer cleanout provides access to the private sewer line that carries wastewater from a property toward the public sewer system. It usually consists of a…
How to Report a Street Flooding IssueStreet flooding can develop quickly when rainfall overwhelms storm drains, leaves block inlets, or causes runoff to collect in low-lying areas. A timely report…
Safe Medical Sharps Disposal in SusanvilleUsed needles, lancets, syringes, auto-injectors, and other sharp medical devices require careful handling after use. Safe disposal protects household members,…
Protecting Drinking Water With Backflow PreventionSafe drinking water depends on more than treatment at the water plant. It also depends on the condition of the connections between the public water system,…