Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. How Susanville manages lead service line replacementsLead service lines are small pipes that connect a water main in the street to a property. If they contain lead, corrosion can allow lead particles or dissolved…
  2. What to do after hitting a fire hydrantA collision with a fire hydrant can quickly become a public safety emergency. Pressurised water may flood the street, reduce firefighting capacity, damage…
  3. Preparing Your Business for a Utility Service UpgradeA utility service upgrade can improve capacity, reliability and safety, but it may also affect trading hours, access, equipment and customer service. Whether…
  4. How to Request Public Records for Engineering PlansEngineering plans help explain how public infrastructure was designed, approved and built. For the City of Susanville Public Works Department, these records…
  5. Understanding Portable Sign Rules on Susanville SidewalksPortable signs can help a Susanville business attract attention, advertise a daily special or direct visitors to an entrance. Once a sign is placed on a public…
  6. How to protect your pipes from tree root intrusionTree roots can enter underground water and sewer lines through tiny cracks, loose joints or poorly sealed connections. Once inside, they follow moisture and…
  7. How to Check the Status of a Public Works ProjectKnowing how to check the status of a public works project helps residents plan around roadworks, utility interruptions, construction noise and temporary access…
  8. The Steps We Take to Repair a PotholeA pothole can begin as a small crack and become a serious road defect after rain, traffic and temperature changes work underneath the pavement. Repairing it…
  9. How to Get a Permit for Residential Driveway ResurfacingResurfacing a residential driveway may seem like a straightforward maintenance job, but work near a footpath, kerb, verge, drainage channel, or public road can…
  10. What to Do About Erosion Near Your Property’s DrainageErosion around a drain, culvert, swale or stormwater outlet can begin as a small bare patch and become a serious infrastructure problem after one heavy…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041