Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. Cleaner runoff through smarter city stewardshipRain and snowmelt may look harmless as they move along streets, parking areas, and gutters. As runoff travels, however, it can pick up sediment, oil, litter,…
  2. How to apply for a floodplain development permitBuilding, grading, filling, excavating, or placing a structure in a mapped flood hazard area may require local approval before work begins. A floodplain…
  3. What to Do If You See a Gas Leak While DrivingA gas leak near a road can develop from a damaged pipeline, construction activity, a vehicle collision, or a problem with a gas service line. You may notice a…
  4. How to schedule a water meter replacement in SusanvilleA water meter measures the amount of municipal water used at a property and supports accurate billing, leak detection, and utility system management. When the…
  5. Water Mains and Service Lines ExplainedReliable water delivery depends on a network of pipes with different purposes, ownership responsibilities, and maintenance needs. Two terms often used…
  6. How to Get a Copy of Your Property’s Sewer RecordA sewer record can help clarify how a property connects to Susanville’s public wastewater system. Depending on the age and history of the parcel, the file may…
  7. Understanding Construction Noise Rules in SusanvilleConstruction keeps roads, utilities, homes, and commercial properties safe and functional, but equipment, deliveries, and demolition can affect nearby…
  8. How to Dispose of Fallen Leaves Properly in SusanvilleAutumn leaves add color to Susanville neighborhoods, but they can create safety, drainage, and maintenance problems when they are left in streets or pushed…
  9. How to Report a Damaged Fire Hydrant in SusanvilleA damaged fire hydrant can affect emergency response, create a flooding hazard, and waste treated water. A leaking, broken, blocked, or missing hydrant should…
  10. The Benefits of Planting Native Trees Along City StreetsStreet trees shape the daily experience of a community. They provide shade for pedestrians, soften hard pavement, filter dust from the air, and make routes to…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041