Water and Natural Gas B
illing Questions:
(
530)252-5111
Public Works Department
:
(530) 257-1041
For natural gas, water, or street
EMERGENCIES
call our 24/7 emergency line
(530) 257-7236
Articles
How To Report A Pothole On Your StreetA pothole can begin as a small depression and quickly become a hazard for drivers, cyclists, pedestrians, and nearby property. Water, freezing temperatures,…
What to Know About Susanville’s Snow Removal PlanWinter storms can quickly change travel conditions across Susanville. Snow removal keeps essential streets open, supports emergency access, and helps residents…
How to protect your home from sewer backupsA sewer backup can send contaminated water into bathrooms, floor drains, basements, and crawl spaces with little warning. The damage may include ruined…
Understanding your sewer service chargeA sewer service charge pays for the collection, treatment, and management of wastewater from homes and businesses. It supports the pipes, pumps, treatment…
How to request a new trash or recycling cartA reliable trash or recycling cart helps keep collection areas safe, prevents loose materials from entering streets, and makes scheduled pickup easier for…
Applying for a building permit for a new drivewayA new driveway changes more than the appearance of a property. It may affect the public right-of-way, curb, sidewalk, drainage pattern, utility access, and…