Water and Natural Gas B
illing Questions:
(
530)252-5111
Public Works Department
:
(530) 257-1041
For natural gas, water, or street
EMERGENCIES
call our 24/7 emergency line
(530) 257-7236
Articles
Cleaner runoff through smarter city stewardshipRain and snowmelt may look harmless as they move along streets, parking areas, and gutters. As runoff travels, however, it can pick up sediment, oil, litter,…
How to apply for a floodplain development permitBuilding, grading, filling, excavating, or placing a structure in a mapped flood hazard area may require local approval before work begins. A floodplain…
What to Do If You See a Gas Leak While DrivingA gas leak near a road can develop from a damaged pipeline, construction activity, a vehicle collision, or a problem with a gas service line. You may notice a…
Water Mains and Service Lines ExplainedReliable water delivery depends on a network of pipes with different purposes, ownership responsibilities, and maintenance needs. Two terms often used…
How to Get a Copy of Your Property’s Sewer RecordA sewer record can help clarify how a property connects to Susanville’s public wastewater system. Depending on the age and history of the parcel, the file may…
How to Report a Damaged Fire Hydrant in SusanvilleA damaged fire hydrant can affect emergency response, create a flooding hazard, and waste treated water. A leaking, broken, blocked, or missing hydrant should…