Water and Natural Gas B
illing Questions:
(
530)252-5111
Public Works Department
:
(530) 257-1041
For natural gas, water, or street
EMERGENCIES
call our 24/7 emergency line
(530) 257-7236
Articles
Why your water might look cloudy and what to doCloudy tap water can be alarming, but a hazy or milky appearance is often caused by tiny air bubbles rather than unsafe water. This is especially common when…
Where Susanville’s drinking water beginsWhen a faucet opens in Susanville, the water has already traveled through a carefully managed system of wells, pipes, storage facilities, testing programs, and…
How stormwater drains work and why they matterWhen rain falls on Susanville, some water soaks into soil and landscaping. The rest travels across roofs, driveways, streets, sidewalks, and other hard…
Reporting a broken sidewalk or curb in SusanvilleA damaged sidewalk, uneven curb, or missing section of pavement can create a serious obstacle for people walking, using wheelchairs, pushing strollers, or…
Steps to take before digging in your yardA new fence, garden bed, tree, drainage channel, mailbox, or patio can improve your property, but even a shallow excavation may encounter buried utilities.…
What to Do If You Smell Natural Gas Near Your HomeA natural gas odor requires immediate attention. The smell is often compared with rotten eggs because suppliers add an odorant to otherwise odorless gas. Even…