Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. Understanding Susanville’s geothermal district heating systemSusanville’s geothermal district heating system uses heat from beneath the ground to warm connected buildings and facilities. Instead of producing all heat by…
  2. How to Get a Permit for a Temporary Road Closure for a Moving TruckA moving truck parked outside a home can take up a travel lane, block a footpath, or prevent vehicles from reaching driveways and businesses. In Susanville,…
  3. Using the City of Susanville online utility portalThe City of Susanville’s online utility account portal gives customers a central place to review municipal service details, check account balances and manage…
  4. How to report a pothole on a city streetA pothole can begin as a small break in the pavement and quickly become a hazard for cars, bicycles, motorbikes and pedestrians. Reporting it early gives the…
  5. How Susanville Checks Natural Gas Pipelines for LeaksNatural gas pipelines are tested through a planned combination of inspections, pressure checks, electronic detection and follow-up repairs. In Susanville,…
  6. Finding Underground Utility Lines on Your PropertyUnderground services are easy to overlook until a new fence, garden bed, driveway, pool or shed requires digging. Water mains, sewer pipes, gas lines,…
  7. What To Do When Your Water Service Is InterruptedA water interruption can result from planned maintenance, a broken water main, an electrical fault, pressure problems, or an issue on private property. Acting…
  8. Prepare Your Home for an Australian Winter StormWinter weather can affect almost every Australian household, although the risks vary widely. Tasmania, Victoria’s alpine districts and parts of New South Wales…
  9. Understanding your monthly water bill chargesA water bill is a record of how much water a property used, which services supported its supply, and what fixed costs keep the network operating. Reading each…
  10. Paperless Utility Billing for Susanville ResidentsHow to sign up for utility bill paperless billing depends on the account portal used by the City of Susanville Public Works Department. The usual process…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041