Water and Natural Gas B illing Questions: ( 530)252-5111

Public Works Department : (530) 257-1041

For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236

Articles

  1. What to Do During a Boil Water AdvisoryA boil water advisory means the safety of tap water may be uncertain because of a main break, pressure loss, treatment problem, contamination concern, or…
  2. How Susanville Maintains Its Airport RunwayA safe airport runway depends on regular attention long before an aircraft arrives. The City of Susanville Public Works Department helps protect this essential…
  3. Frequently asked questions about Susanville’s geothermal systemSusanville’s geothermal utility uses heat stored naturally below the ground to provide energy for selected municipal and community facilities. The system is…
  4. Main Street Sidewalk Repair Project Moves Susanville ForwardThe City of Susanville is preparing improvements for pedestrian facilities along Main Street through a new sidewalk repair project. The work is intended to…
  5. Understanding Natural Gas Charges on Your City Utility BillNatural gas rates can seem complicated when a monthly bill combines several charges in one statement. The key is to separate the cost of using gas from the…
  6. How to Pay Your City Utility Bill Online or by PhonePaying a City of Susanville utility bill online or by phone can help you keep water, natural gas, geothermal, and other municipal services current without…
  7. Emergency contact numbers for after-hours utility issuesA burst water line, gas odor, power-related street hazard, or blocked storm drain can become dangerous quickly, especially when City offices are closed.…
  8. Water-Smart Yard Planting for Susanville HomesA water-efficient yard can remain colorful, welcoming, and useful through Susanville’s dry summers. The best results come from choosing plants suited to the…
  9. Smarter summer water use in SusanvilleHot, dry weather can quickly increase household water demand. Lawns need more frequent attention, gardens lose moisture faster, and activities such as filling…
  10. How to Apply for a Street Cut Permit in SusanvilleA street cut permit is generally required when construction, utility work, or repairs disturb pavement, a sidewalk, curb, gutter, or another part of the public…

contact us:

720 South Street

Susanville, CA 96130

530-257-1041