|
|
|||||||||||||||||||||
|
Water and Natural Gas B illing Questions: ( 530)252-5111
Public Works Department
:
(530) 257-1041
For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236 |
A safe response to a contaminated puddle in a parkA puddle in a city park may be ordinary rainwater, irrigation runoff, or a leaking drinking-water line. It may also contain sewage, fuel, pesticides, cleaning chemicals, or other pollutants. Because appearance and smell cannot reliably identify a substance, treat an unusual pool of liquid as potentially hazardous until it has been assessed. Keep children, pets, and other park users away from the area. Do not walk through it, touch the liquid, test it, or try to sweep it into a storm drain. A small amount of pollution can spread through soil, grass, drainage channels, or nearby waterways. The City of Susanville Public Works Department helps maintain local infrastructure, including streets, stormwater systems, utilities, and public facilities. A prompt, accurate report gives maintenance crews useful information while reducing the chance of exposure or environmental damage. Move away and control accessTake a few steps back and identify a safe route around the puddle. Keep your hands away from your face, and do not allow an animal to sniff or drink from the liquid. If a child or pet has already made contact, move them away without spreading the substance to other people or surfaces. Warn others from a safe distance if the location is busy, but do not put yourself in danger to block access. If the puddle is near playground equipment, a walking path, a sports field, or a park entrance, mention that detail when you report it. Those landmarks help responders find the site quickly. If the substance is giving off strong fumes, causing burning eyes or skin irritation, or producing smoke, leave the area and move upwind if possible. Call 911 for an immediate threat, injury, fire, suspected hazardous chemical release, or a spill that may endanger the public. Look for clues without getting closeObserve the puddle from a distance. Note its color, sheen, odor, approximate size, and whether it appears to be expanding. A rainbow film may suggest petroleum, while cloudy water, toilet paper, or a strong sewage odor may indicate a wastewater problem. Bright colors, unusual foam, dead vegetation, or a recurring flow can also be useful observations. Look for the source without approaching it. The liquid may be coming from a broken irrigation line, manhole, storm drain, vehicle, utility vault, or private property bordering the park. Do not open covers, move barricades, pull valves, or inspect a drainage structure yourself. If a damaged sewer access point is involved, the guidance on handling a damaged sewer cleanout explains why the area should remain undisturbed. Report the location and immediate riskContact the appropriate City of Susanville service or Public Works channel and provide the park name, closest entrance or landmark, time discovered, estimated size, and suspected source. State whether anyone or any animal has touched the liquid and whether it is moving toward a storm drain, creek, sidewalk, or road. Photos can help, but take them only from a dry, safe location and never step closer to improve the image. Do not collect a sample or transport a container. If the issue occurs outside normal business hours or involves a utility emergency, use the city’s after-hours utility contacts and explain the hazard clearly. Match the warning signs to the right responseThe correct response depends on both the material and the level of danger. When uncertain, choose the safer option: keep away, report the problem, and let trained personnel investigate.
Protect yourself after possible contactIf contaminated water touches intact skin, rinse with clean running water and remove affected clothing. Wash with soap and water as soon as possible. Do not use solvents, bleach, or other harsh products on your skin. If liquid enters the eyes, flush them with clean water for at least 15 minutes and seek medical advice. If someone swallows the material, inhales fumes, or develops dizziness, breathing difficulty, vomiting, burns, or persistent irritation, contact 911 or Poison Control as appropriate. Keep a record of the time, location, symptoms, and possible substance, but do not delay emergency care while trying to identify the puddle. Shoes, pet paws, bicycles, and strollers can carry residue away from the site. Keep potentially exposed items outside or in a washable area until cleaned safely. Pets showing drooling, vomiting, weakness, or unusual behavior should be taken away from the area and evaluated by a veterinarian. Help crews respond efficientlyA clear report is more useful than a guess about the chemical involved. Describe what you saw, where it is traveling, and whether the source is still active. Include nearby drains, slopes, playgrounds, athletic areas, and access points so crews can prioritize containment and protect the public. Use these actions when you discover an unusual liquid in a park:
Do not hose the area down, absorb it with household materials, bury the contaminated soil, or place affected debris in a public trash bin. Those actions can spread pollutants and make cleanup more difficult. Wait for city staff or emergency responders to determine how the area should be isolated, tested, and restored. A fast report can protect park visitors, prevent pollutants from entering the stormwater system, and help Susanville crews address the underlying infrastructure problem. When you find a suspicious puddle, move away, keep others clear, and contact the appropriate city or emergency number with the details responders need. |
||||||||||||||||||||
|
|
|||||||||||||||||||||
|
|
|||||||||||||||||||||
|
contact us: 720 South Street Susanville, CA 96130 530-257-1041 |
|||||||||||||||||||||