Water and Natural Gas Billing Questions:     (530)252-5111

Public Works Department:(530) 257-1041

For natural gas, water, or street  EMERGENCIES call our 24/7 emergency line (530) 257-7236

Natural Gas

The mission of the Susanville Gas Department is to exceed the expectations of our citizens, through the delivery of safe, effective, courteous, and responsive utility services.

The sooner you convert, the sooner you will begin to realize the convenience, comfort, safety and cost savings of Natural Gas. 

Natural Gas Public Awareness Survey

Application for Installation of Natural Gas Services.

Ways to Identify a City Employee.

Excess Flow Valve Information

About Natural Gas

You’ve Made a Good Choice

Energy choices are all around us, and you’ve made a good choice with Susanville's Natural Gas Department. Natural gas is kind to the environment, and it’s clean, efficient and abundant.

• FACT-Nearly 90 percent of the energy produced through natural gas is delivered to homes and businesses for use with natural gas appliances. (Compare to electricty at 30 percent!)  

• FACT-Less than one-third of the primary energy involved in producing electricity is delivered to homes and businesses for use with electrical appliances.

• More Facts about Natural Gas (Source: American Gas Association) (American Public Gas Association)
Natural gas is a solution to multiple problems including smog, acid rain and greenhouse gas emissions   

The natural gas pipeline delivery system has an outstanding safety record

Ninety-nine percent of the natural gas we use in the United States comes from North America

Most (88 percent) of the natural gas consumed in the United States is produced in the United States

Natural gas supplies nearly one-fourth (24 percent) of all of the energy used in the United States

Use of natural gas will increase 20 percent by 2030, according to the U.S. Department of Energy (DOE)




contact us:

720 South Street

Susanville, CA 96130