Water Department

Our mission is to provide safe drinking water to our customers at the lowest possible cost while adhering to the strictest guidelines for water quality, safety, and environmental protection.

Groundwater

About 30 percent of California's total annual water supply comes from groundwater in normal years, and up to 60 percent in drought years. Local communities' usage may be different; many areas rely exclusively on groundwater while others use only surface water supplies. Contrary to popular opinion, groundwater does not exist in underground lakes. Groundwater fills pores (spaces) between sand, gravel, silt and clay in water-bearing formations known as aquifers.

Underground Springs

Concentrated springs occur along hillsides in mountain and piedmont areas at points where groundwater emerges naturally from openings in rock. These are the easiest springs to develop and protect from contamination. Proper development for concentrated springs consists of intercepting water underground in its natural flowpath before it reaches the land surface.

Spring Box Collection System

One common way to collect water from a spring is by using a spring box collection system. In this method, a water-tight basin is placed in the ground which collects the spring water. This captured water can then be distributed to houses or buildings through pipes and valves.

Quick Links:

2016 Consumers Confidence Report

Ways to Identify a City Employee

Susanville's Urban Water Management Plan.

Setting Fees and Policies for the Water Utility of the City of Susanville