Water and Natural Gas Billing Questions:     (530)252-5111

Public Works Department:(530) 257-1041

For natural gas, water, or street  EMERGENCIES call our 24/7 emergency line (530) 257-7236


Public Awareness & Safety

As the trusted natural gas provider for the City of Susanville, The Natural Gas Department is responsible for the education and safety of our community.

·         Safety Information

·         Call 811 Before You Dig

·         Natural Gas Theft

·         First Responders

The City of Susanville Public Works Natural Gas Public Awareness Plan

The employees and management of the City of Susanville Natural Gas are committed to conducting our operations with a primary focus on protecting the safety of any people living or working near our pipelines. To ensure this overriding priority, we will continually strive to provide information and better educate our key partners in safety, including the general public; residents and property owners; places of congregation such as businesses, schools, hospitals, prisons, and other places where people gather; emergency responders; public officials; excavators; contractors and land developers.

Please take the time to fill out our Natural Gas Survey. The more information we have about our customers Natural Gas usage and service needs, the better we can serve the community.

Public Awareness Survey