Water and Natural Gas Billing Questions: (530)252-5111
Public Works Department:(530) 257-1041
For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236
Public Awareness & Safety
As the trusted natural gas provider for the City of Susanville, The Natural Gas Department is responsible for the education and safety of our community.
The City of Susanville Public Works Natural Gas Public Awareness Plan
The employees and management of the City of Susanville Natural Gas are committed to conducting our operations with a primary focus on protecting the safety of any people living or working near our pipelines. To ensure this overriding priority, we will continually strive to provide information and better educate our key partners in safety, including the general public; residents and property owners; places of congregation such as businesses, schools, hospitals, prisons, and other places where people gather; emergency responders; public officials; excavators; contractors and land developers.
Please take the time to fill out our Natural Gas Survey. The more information we have about our customers Natural Gas usage and service needs, the better we can serve the community.