SUSANVILLE PUBLIC

WORKS DEPARTMENT

For water and natural gas billing questions please call 530.252.5111

To schedule natural gas service, or for more information 530.257.1041


For natural gas, water, or street EMERGENCIES call our 24/7 emergency line 530.257.7236

Water Shortage Contingency Plan

CLICK ON THE CALIFORNIA WATER BOARDS LOGO TO BE DIRECTED TO THEIR WEBSITE.


The Purpose of the Water Conservation/Rationing Plan is to establish a drought management plan to equitably distribute the available water to the City's customers, and to insure an adequate supply for the human consumption, sanitation, fire protection, commercial, industrial and medical needs.

CURRENTLY IN STAGE 2 - WATER ALERT

Note: 15%-25% Expected Conservation of City's Monthly Acre-Feet Use

  1. All pools and spas shall be equipped with re-circulation pump and shall be constructed leak proof. Water use for ornamental ponds and fountains shall be prohibited.
  2. All industries and large commercial potable water users, such as schools, supermarkets, civic buildings, etc., shall update their Water Conservation Plans to indicate a 25% reduction in water use, and submit to the City of Susanville for approval within thirty (30) days of this declaration.
  3. Parks and school grounds shall be watered at night only, three (3) nights per week , and shall update their Water Conservation Plan to indicate a 25% reduction in water use and submit to the City of Susanville for approval within thirty (30) days of this declaration.
  4. All new developments (homes) shall be required to install low flow devices, i.e., toilets and shower heads, and to pay a $300 fee to the City of Susanville prior to construction for purchase of water conservation retrofit kits.
  5. Upon a Stage II declaration, no new landscaping shall be permitted .
  6. All residents and commercial customers shall be required to water at night and for only three (3) nights per week. They shall also be encouraged to use low flow sprinkler heads and/or drip systems.
  7. Washing of driveways and parking lots, except as necessary for health and safety, shall be prohibited.
  8. All City of Susanville residents and commercial water customers using excessive quantities of water shall be required to install retrofit kits. (The City of Susanville will have water conservation kits available.)
  9. The City of Susanville may tier water rates to discourage excessive use of water and penalize customers who fail to meet the 15%-25% reduction.

(WATER CONSERVING SHOWER HEADS ARE AVAILABLE; (1) PER HOUSEHOLD; AT THE CITY OF SUSANVILLE PUBLIC WORKS OFFICE LOCATED AT 720 SOUTH STREET.)