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Water and Natural Gas B illing Questions: ( 530)252-5111
Public Works Department
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(530) 257-1041
For natural gas, water, or street EMERGENCIES call our 24/7 emergency line (530) 257-7236 |
Winterizing outdoor pipes before Susanville’s freezing weatherFreezing temperatures can turn water left in an outdoor pipe into a costly repair. As water freezes, it expands and creates pressure that may split hose bibs, irrigation lines, sprinkler components, backflow devices, and nearby plumbing connections. The damage may remain hidden until temperatures rise and the system is pressurized again. Susanville’s cold nights make seasonal preparation especially important for homes, businesses, vacant properties, and facilities with exposed plumbing. A few hours of inspection and drainage can reduce the risk of flooding, water waste, service interruptions, and emergency repairs during winter. Winter protection also supports responsible water management. Residents can find local utility information, conservation guidance, emergency contacts, and related services through Public Works resources, while the steps below address common outdoor plumbing concerns at the property level. Find vulnerable plumbing around the propertyWalk around the building before the first sustained freeze and look for any pipe or fixture exposed to cold air. Common trouble spots include exterior faucets, garden-hose connections, irrigation valves, pool equipment, water treatment devices, shallow service lines, and plumbing inside unheated garages or sheds. Disconnect every hose, timer, splitter, and spray nozzle from an outdoor faucet. Water trapped between the fixture and an attached accessory can freeze and force pressure back into the interior supply pipe. Store hoses indoors or in a protected location after draining them completely. Check for cracked insulation, loose access panels, and gaps around pipes entering walls. Also identify the main shutoff valve and any separate irrigation shutoff. Knowing where these controls are located makes it easier to isolate a leak if a pipe breaks. Shut off and drain irrigation systemsAutomatic sprinkler systems require more than turning off the controller. Stop the water supply to the irrigation system, then open the appropriate drain points so water can leave the lines. Some systems include manual drains, automatic drains, or a backflow assembly that must be handled according to the manufacturer’s instructions. Buried piping often survives cold weather better than exposed components, but water retained in above-ground valves, filters, pressure regulators, and backflow preventers can still freeze. If the system uses compressed air for blowout service, use proper pressure limits and equipment. Excessive air pressure can damage fittings and sprinkler heads. Keep the irrigation controller set to an off, rain, or winterized mode after draining. Mark shutoff valves and document the location of drain points so the system can be restarted safely in spring. If you are unsure how the equipment is configured, a qualified irrigation professional can prevent damage caused by incomplete drainage. Protect faucets, meters, and exposed linesAfter removing hoses, close the outdoor faucet and open it briefly to release residual water. If the fixture has an indoor shutoff valve, close that valve and drain the section between the shutoff and the exterior faucet. Leave the outdoor faucet open only when the plumbing design calls for it and the line has been properly isolated. Use insulated faucet covers on exterior hose bibs, securing them tightly against the wall. These covers help block wind and cold air, but they do not replace draining a fixture or repairing a leak. Never cover a faucet that is dripping or cannot drain correctly without addressing the underlying problem. Exposed pipes can be wrapped with approved foam insulation, particularly where they pass through an unheated space. Seal drafts around openings while keeping access to valves and meters clear. Do not use an open flame, outdoor heater, or unsafe heat source to thaw frozen plumbing.
Prepare for sudden cold snapsA forecast may show mild afternoons while overnight temperatures fall well below freezing. Before a cold front arrives, verify that outdoor plumbing is disconnected, drained, and insulated. Pay special attention to north-facing walls, shaded areas, elevated pipes, and locations exposed to wind. For occupied buildings, maintain safe indoor heat in rooms containing plumbing. Open cabinet doors beneath interior sinks when a severe freeze is expected if doing so allows warm air to circulate around supply lines. This measure is less useful for outdoor fixtures but can protect pipes in poorly insulated walls. Never leave a hose running as a routine freeze-prevention method. Continuous flow may waste water, create icy surfaces, or produce drainage problems. If a property will be vacant, shut off the main water supply when appropriate, drain interior plumbing according to the building’s needs, and arrange periodic inspections. Recognize freezing and pipe damageA frozen pipe may show weak or no water flow from a faucet, frost on exposed plumbing, bulging sections, unusual odors, or sounds from the line. If only one fixture is affected, keep the faucet open and inspect the accessible pipe. Do not apply intense direct heat; use gentle approved warming methods and monitor the area continuously. If a pipe has burst or begins leaking, turn off the nearest shutoff valve or the property’s main water supply. Move valuables away from the leak if it is safe, and avoid electrical equipment near standing water. Contact a licensed plumber for repairs, especially when the break is inside a wall, beneath a slab, or near a service connection. Once temperatures rise, inspect outdoor plumbing before restoring water pressure. A line that appeared intact while frozen may split as thawing occurs. Open valves slowly, check each connection, and look for wet soil, dripping fittings, ceiling stains, or unexplained changes in the water meter. Make winter preparation part of routine maintenanceSeasonal pipe protection works best when it is included in a broader property maintenance schedule. Replace damaged hose bibs, repair dripping valves, label shutoffs, and keep a basic record of irrigation components. These small tasks make future winterization faster and reveal problems before they become emergencies. Use this checklist before freezing weather:
Protect your property before temperatures dropDo not wait for the first frozen faucet to begin preparing. Set aside time to inspect outdoor plumbing, complete irrigation shutdown, and gather replacement covers or insulation before supplies and repair services become harder to obtain. For city utility information, infrastructure updates, and appropriate contact details, use the Public Works website as a local reference. Taking these steps now helps protect your property, conserve water, and reduce the chance that a winter freeze becomes an avoidable emergency. |
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contact us: 720 South Street Susanville, CA 96130 530-257-1041 |
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